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Contact

Reach out before you order

There's no such thing as a silly question. If you're unsure whether we can make your particular song, it's better to ask first.

  • Email

    support@asongio.com for questions before you order and data protection. order@asongio.com for an order in progress.

  • Response time

    We reply within one business day. For a funeral or memorial we prioritize your message the same day.

  • Data protection

    Want to access, correct or delete your data? Write to us and we'll handle it without asking why.

Send us a question

Fill in the form and your question lands with us right away. You'll get a copy by email.

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We use your details only to respond to your question.

Urgent order?

If the song needs to play within a few days — for a funeral, memorial or an approaching wedding — write "URGENT" in the subject line along with the date. We'll confirm whether we can make it before you pay anything.

Company details

aSongio – a service from Step In Faith AB
Registration number: 559101-8873
Björlanda Västergården, 511 99 Sätila, Sweden
Email: support@asongio.com

In the event of a dispute we follow the recommendations of Sweden's National Board for Consumer Disputes (ARN), arn.se. You may also use the EU's online dispute resolution platform, ec.europa.eu/consumers/odr.